The idea isn’t a new one. For decades, organizations have been encouraged to see things through the eyes of the people who use their services. What if all members of staff, all members of the Senior Management Team, every Councillor, the Mayor, and all of the contractors the City hires saw things through our eyes as they deliver the services they deliver? What if resident-centred thinking was evident in all interactions we had with our City? Our regular Civic Panel explores that simple premise.
Thank you to our regular Civic panel, Ryan McGreal, Maureen Wilson and Peter Graefe.
The Graham Crawford Show with your host, Graham Crawford
Executive Producer: Alex Zafer
All shows are produced and recorded by Dave Beatty at Q.E.D. Media in downtown Hamilton.